The hospitality industry offers a wide range of career opportunities that provide stable 9–5 work schedules.
With jobs in hotels, resorts, cruise ships, casinos, and more, there are many options for those seeking regular daytime hours in this fast-paced and customer-focused field.
In this article, we will explore some of the best 9–5 jobs in hospitality for professionals who want steady hours and career growth potential.
From front desk staff to management roles, these positions allow you to utilize your skills in administration, customer service, event planning, and operations to thrive in the hospitality workspace.
10 Best-Paying 9–5 Jobs in the Hospitality Industry
1. Front Desk Clerk/Receptionist
Job Description
The front desk clerk or receptionist is often the first person guests interact with when arriving at a hotel, resort, or other lodging establishment.
This customer-facing role involves greeting and checking in guests, managing reservations, answering phones, providing tourism recommendations, handling customer requests, and resolving any guest issues.
Strong communication and customer service skills are essential for this fast-paced job.
Front desk clerks need to be polite, patient, and professional at all times when interacting with guests. Being comfortable with computers and basic administrative tasks is also important.
Pay and Benefits
Front desk clerks can earn approximately $12–16 per hour on average.
Full-time positions may include benefits like health insurance, retirement plans, paid time off, and opportunities for advancement within the company.
Work Environment
Most front desk clerks work standard weekday hours from 9 a.m. to 5 p.m. However, some hotels and resorts require weekend, evening, and holiday shifts.
The work is usually performed at a front desk in the hotel lobby, with a combination of computer work and face-to-face customer service.
2. Concierge
Job Description
Hotel concierges assist guests by providing information on local tourist attractions, making dining reservations, booking tours and activities, arranging transportation, and handling other special requests. Strong knowledge of the local area is crucial.
Concierges must have excellent communication skills to determine guest needs and provide exceptional customer service.
Discretion and confidentiality are also important when handling sensitive requests.
Pay and Benefits
The average pay for concierges is approximately $15-20 per hour.
Those employed at upscale hotels and resorts may earn higher wages and benefits like health insurance, paid vacation, and retirement plans, especially with experience.
Work Environment
Most concierges work standard weekday shifts from 9 a.m. to 5 p.m. Weekend and evening hours may be required at some hotels.
The job is typically performed at a desk in the hotel lobby, where concierges have access to phones, computers, and request forms.
3. Event Coordinator/Planner
Job Description
Event coordinators and planners handle all the details for organizing functions at hospitality establishments like hotels, resorts, and casinos.
Their primary duties involve arranging catering, entertainment, decor, technology, and other event logistics.
Strong project management, budgeting, negotiation, and organizational skills are needed. Event coordinators must be able to multitask, communicate well with clients and vendors, and troubleshoot any issues.
Pay and Benefits
The median annual salary for event planners is approximately $50,000.
Those working at high-end hospitality companies may earn higher wages, around $60,000–$70,000 per year. Benefits often include health insurance, paid time off, and 401K plans.
Work Environment
Most event coordinators work weekday office hours from 9 a.m. to 5 p.m. However, working evenings and weekends to be onsite during events is common.
The job involves a mix of office work, meetings with clients, site visits, and being present during actual events.
4. Restaurant Manager
Job Description
Restaurant managers at hotels, resorts, cruises, and casinos oversee daily operations for dining establishments.
Their duties include hiring and training staff, monitoring food and beverage costs, ensuring great service, handling customer complaints, and enforcing safety standards.
Strong leadership, problem-solving, budgeting, and communication abilities are essential.
Restaurant managers must also be skilled at resolving conflicts, optimizing profits, and delivering an excellent guest experience.
Pay and Benefits
The average pay for restaurant managers is $55,000 annually, but compensation at luxury hospitality establishments can exceed $75,000 per year.
Benefits usually include health insurance, paid vacation and sick days, retirement plans, and bonuses.
Work Environment
Restaurant managers typically work full-time weekday hours from 9am-5pm.
However, evenings, weekends, and holidays are often required to manage ongoing operations.
The job involves a mix of office work, kitchen oversight, and ensuring smooth service on the dining room floor.
5. Hospitality Digital Marketer
Job Description
Hospitality digital marketers create and manage online marketing campaigns for hotels, resorts, restaurants, casinos, and other hospitality brands.
Their key duties include developing marketing strategies, creating website and social media content, running paid ads, analyzing campaign performance, and generating leads.
Strong skills in areas like search engine optimization, email marketing, and Google/Facebook ads are crucial.
Hospitality digital marketers need to be data-driven and adept at leveraging analytics to optimize marketing ROI.
Pay and Benefits
Average salaries range from $50,000 to $75,000 annually. Senior level and management roles at major brands can exceed $100,000.
Benefits usually include health insurance, paid time off, performance bonuses, retirement plans, and flexible remote work options.
Work Environment
Most hospitality digital marketers work Monday through Friday, 9 a.m.–5 p.m.
The job involves a mix of strategic work, content creation, liaising with stakeholders, and analytics. With the rise of remote work, these roles can often be performed from home offices.
6. Guest Services Manager
Job Description
Guest services managers work closely with customers at hospitality properties to ensure all guests have an exceptional stay. They oversee and train the concierge, bell, and valet staff to provide stellar service.
Strong customer service skills are vital, along with problem-solving abilities and leadership qualities.
Guest services managers must be adept at addressing guest complaints, cultivating loyalty, and proactively managing issues.
Pay and Benefits
Average compensation is approximately $55,000 annually, but those employed at luxury hotels and resorts may earn $75,000 or more.
Standard benefits include health insurance, paid time off, retirement contributions, and performance bonuses.
Work Environment
Usual hours are weekday daytime shifts from 9am-5pm. However, guest services managers need to be available on call to handle any ongoing guest needs, complaints, or emergencies.
The job involves a mix of office administration, staff oversight, and frequent guest interactions.
7. Housekeeping Supervisor
Job Description
Housekeeping supervisors manage daily cleaning operations in hospitality settings to maintain clean, tidy, and sanitized rooms and public areas.
They hire, train, assign duties, inspect work, order supplies, and address any housekeeping issues.
Strong leadership, communication, and organizational abilities are essential. Housekeeping supervisors should also be observant with an eye for detail to enforce cleaning standards. Problem-solving skills to handle any issues are also important.
Pay and Benefits
The average salary is approximately $45,000 annually, but those working at upscale hotels and resorts may earn closer to $55,000.
Benefits often include medical insurance, paid time off, staff discounts, and retirement contributions.
Work Environment
Housekeeping supervisors typically work weekday hours from 8am-4pm or 9am-5pm. However, on-call duties may be required around the clock to address any cleaning emergencies or guest complaints.
The job involves a mix of administrative work and hands-on oversight of room attendants and housemen.
8. Spa Manager
Job Description
Spa managers at hospitality establishments oversee the daily operations of on-site spa facilities.
This involves hiring and training staff, monitoring budgets, procuring supplies, scheduling appointments, ensuring exceptional service, performing marketing duties, and addressing any customer issues.
Strong leadership, budgeting, marketing, and customer service skills are required.
Spa managers must also be adept at problem-solving, multitasking, and optimizing department profits.
Pay and Benefits
Average pay is approximately $55,000 annually, but spa managers at luxury resorts may earn $65,000–$75,000.
Benefits often include health insurance, paid vacation, staff discounts, retirement plans, and performance incentives.
Work Environment
Spa managers typically work weekday hours from 8am-5pm. However, weekends and evenings may be required to oversee spa operations and handle guest issues.
The job involves both administrative work and ensuring smooth operations on the spa floor.
9. Fitness Center Manager
Job Description
Fitness center managers at hospitality companies oversee gym facilities, including hiring and training staff, purchasing equipment and supplies, planning and promoting fitness programs, monitoring budgets, and ensuring exceptional customer service.
Strong leadership, customer service, budgeting, and health and fitness knowledge are important.
Fitness center managers must be personable, motivating, and skilled at addressing member concerns and optimizing department performance.
Pay and Benefits
Average compensation is $55,000 but may exceed $70,000 at luxury hotels and resorts.
Benefits often include health insurance, paid time off, retirement contributions, staff discounts, and performance incentives.
Work Environment
Usual hours range from 8am-5pm on weekdays, but early morning, evening, and weekend hours are common to accommodate member needs.
The job involves office work along with hands-on oversight of fitness center staff and members.
10. Food and Beverage Director
Job Description
Food and beverage directors manage dining and bar operations across hospitality properties.
This involves coordinating multiple restaurants, room service, catering, banquets, and other F&B outlets. Key duties include budgeting, staffing, quality control, profit optimization, and providing exceptional guest service.
Strong leadership, financial, and communication skills are vital. Food and beverage directors must be adept at building teams, problem-solving, and driving operational excellence through strategic planning.
Pay and Benefits
Average salaries exceed $80,000 annually, with top earners at luxury properties making over $150,000.
Benefits include health insurance, paid vacation, retirement plans, staff discounts, and performance incentives like bonuses.
Work Environment
Regular weekday hours from 9am-5pm are common, but evenings, weekends, and holidays are often required to oversee operations.
The job involves budgeting, meetings, sampling food and beverages, staff interaction, and hands-on management during peak periods.
Conclusion
The hospitality industry offers many stable 9-5 job opportunities with excellent growth potential, from frontline roles to management positions.
With strong customer service skills and some experience, professionals can find fulfilling careers with regular weekday schedules in hotels, resorts, restaurants, spas, casinos, and more.
The jobs highlighted in this article are just a sampling of the diverse options available for those seeking work-life balance and career advancement in this dynamic and rewarding field.
The Benefits of 9 to 5 Hospitality Jobs
Beyond having your weekends and nights free for better personal or quality time, there are major advantages to securing your 9-to-5 position in the hospitality industry.
1. Better Work-Life Balance: Mornings from 9am to 5 p.m. provide good professional and personal worlds, preventing burnout and achieving a better work-life balance.
2. Avoid long hours, overnights, or night & weekend shifts: You can spend quality time with your family members, have dinner with them, talk with your friends regularly, maintain a better sleep pattern, and have free weekends to recharge yourself.
3. Spend more time with your family or loved ones: You can attend any important family functions, holidays, and events without exhausting from long hours.
4. Improved health conditions & well-being: You can improve or take care of your health easily. You will likely experience better rest, increased energy, and less stress.
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FAQs:
What entry-level jobs can lead to 9-5 hospitality careers?
Jobs like server, bartender, bellhop, and front desk agent allow you to gain experience that can lead to 9-5 management roles.
Do you need a degree to work 9-5 in hospitality?
A high school diploma is sufficient for entry level jobs. Bachelor’s degrees in hospitality or business can accelerate the career ladder, especially for management roles.
Can you have a work-life balance with a 9-5 hospitality job?
Definitely! Many hospitality jobs have stable weekday schedules that allow evenings and weekends free to pursue personal interests.
What skills are most important for hospitality 9-5 jobs?
Key skills are communication, customer service, problem-solving, leadership, budgeting, and business management. Strong interpersonal abilities are crucial.
What are some other good 9-5 hospitality jobs?
Some other good options are sales/marketing coordinator, catering manager, executive chef, and revenue manager.
