Free Restaurant Management Courses Online

Top 7 Free Restaurant Management Courses Online 2022

Managing a Restaurant business need strong planning and organization skills. If you plan smartly, the physical work at the event goes much more smoothly.

Planning is especially important in the Restaurant business because you can’t run in the back and grab whatever it is you are missing. You will need to make plans for how will you keep hot food hot and cold food cold.

While 70% of a typical restaurant is food-oriented, with the rest going for service and organization. This figure flip-flops to 30% in the catering business. The rest is delivery and transporting of the food. Lining up rental equipment, and juggling personnel. In restaurants, every day is fairly similar.

In the catering world, however, the everyday event is different which makes organizational skills vital. As with any foodservice business, efficiency is important. You need to ask yourself if you can work well under pressure because each event is unique.

Catering can be more stressful than many professions. It’s not that most professions do not demand these skills. But in catering you not only have to deal with the stress, but you also have to make sure your customer never sees the stress.

5 Best Free Restaurant Management Courses Online with Certificate

Here’s a list of free hotel and restaurant management courses online:

1. Food & Beverage Management Course by Coursera

Provided By: Coursera

Food and beverage products are not for selling and making tasty products, it’s all about how to touch or nurture customers’ hearts, souls, and bodies.

This online course is designed in two parts, first part of this course will teach you the exact challenges facing Managers and Entrepreneurs in the Foodservice industry. And the second part is we will provide the exact tools and techniques for actions to satisfy customers and build an advantage over the market segment.

This online F&B management course has a total of four modules. Each module is with an evaluated quiz that will help to reflect on the variety of the F&B world and it’s really very helpful to build the network that we will build together during the course.

What You’ll Learn from this Course:

  • Exact challenges that you face in Foodservice industry.
  • Exact tools and techniques to satisfy customers.

Course Enrollment: Free

Certificate of completion: Yes (Free)

Course Duration: Approx. 13 hours

Enroll in this Course>> [Most Recommended]

2. Hospitality Management: Analyse & Maximise Restaurant’s Profitability

Provided By: Alison

From this free hospitality and restaurant management online course, you will learn how to analyze and maximize a restaurant’s profitability, with operational skills, and maintain restaurant revenue and expenses.

The main focus of this course is to teach you the fundamentals of maximizing profitability in the food and beverage business.

This Restaurant operation course always helps you to run a successful Restaurant business including such types of topics. Like, Menu design principles, Business planning, and how to segment and analyze Restaurant revenue.

Basically, this course is designed especially for Restaurant Managers, Independent Restaurant owners, and also for Hotel management students.

What You’ll Learn from this Course:

  • How to analyze and maximize a restaurant’s profitability
  • Operational skills, and maintaining restaurant revenue and expenses.
  • Fundamentals of maximizing profitability in the food and beverage business.
  • Menu design principles, Business planning, and how to segment and analyze Restaurant revenue.

Course Enrollment: Free

Certificate of completion: Yes (Paid)

Course Duration: Approx. 3-5 Hours

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3. Organizational Analysis for Restaurants

Provided By: Coursera

Through this online course, you will learn organizational theories and how to apply them systematically.

This course is designed to actively bridge the theory and practical experience, and provide the right tools and techniques for the students to negotiate the novel situation.

After completion of this course, you will be able to identify important features and choose a blueprint and use it to determine which actions will best redirect the organization in the right direction.

And after this course, you’ll earn a digital certificate, which you can share in your LinkedIn profile, on printed resumes, CVs, or other documents.

What You’ll Learn from this Course:

  • Organizational theories and how to apply them systematically.
  • Identify important features and choose a blueprint.
  • The right tools and techniques for the students to negotiate the novel situation.

Course Enrollment: Free

Certificate of completion: Yes (Free)

Course Duration: Approx. 25 hours

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4. Sales Techniques – Interacting with Customers

Provided By: Alison

This online course for restaurant sales techniques, helps you to interact with customers and you will learn communication skills not only verbal but also nonverbal skills, and posture. But also professional and fundamental skills in selling.

With this free sales course for restaurant and bar management, you can learn the technical skills of selling like Meeting, Greeting, and Interacting, with customers. And the exact key skills of selling that are required in a restaurant.

In the first module of this course, you will learn body language and how important it is when interacting with customers. And in the second module, is for body language.

And with this course, you’ll learn about active listening skills which are very helpful for clear and precise with your speech and writing, presentation skills, what you should do while you are presenting and how you can give an excellent presentation.

This online restaurant management training program is really helpful for those who want to become successful restaurant managers.

What You’ll Learn from this Course:

  • How to interact with customers
  • Technical skills in selling
  • Body language and why it’s important while interacting with customers
  • Active listening skills etc.

Course Enrollment: Free

Certificate of completion: Yes (Free)

Course Duration: Approx. 3-5 Hours

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5. Customer Management – How to Manage Customer Feedback

Provided By: Udemy

With this free bar and restaurant management course, you will learn how to handle any customer in an organization and will give you the exact tools and techniques to make connections with customers for a great relationship.

Also, you will learn how to handle or manage all the feedback from a frustrated customer and how to use it properly. Each and every module is selected to provide the best service for any customer experience. It will motivate you and support the environment to create. And this course is designed by subject matter experts.

What You’ll Learn from this Course:

  • Importance of customer feedback.
  • Define gaps in service and methods to improve them.
  • Drive a culture that welcomes customer feedback.
  • Build a strategy to manage the customer’s complaints.
  • Understand customer complaints.

Course Enrollment: Paid

Certificate of completion: Yes (Paid)

Course Duration: 38 min

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6. Human Resource Management for People Managers Specialization

Provided By: Coursera

With the help of this online HR course, you’ll learn to manage human resources and also provide a background for the employees hired, fired, rewarded, and managed which is helpful to motivate them to work.

After completing this course you will become an expert in hiring, managing, and rewarding skills. This course is very helpful for restaurant managers and entrepreneurs who take all the responsibilities for HR management.

From this course, you will learn how to identify the challenges around staffing, performance management, and compensation to exact strategies and plans for identifying all these challenges of your particular workgroup.

What You’ll Learn from this Course:

  • Identifying alternative approaches to managing human resources and appreciating all the factors which will help to motivate all the workers.
  • Applying the best Strategies for hiring, rewarding employees, and managing employee performance.
  • Avoiding key mistakes in human resources.

Course Enrollment: Free

Certificate of completion: Yes (Free)

Course Duration: Approx. 6 months

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7. Diploma in Food Safety

Provided By: Alison

This free online food safety course will help you to learn the proper food handling that will protect your foodservice operations. Food safety or hygiene is most important to food-related businesses of any size.

And from this course will learn, how to protect against foodborne illness, contamination, allergic reactions, the spread of disease, importance of customer requirements related to water quality.

This course will be helpful for learning pest control, cross-contamination control, how to take actions that minimize the risk of pest infection, the proper sanitization, and cleanliness guidelines that are followed by employees, the food purchasing, receiving storage, preparation, and how to protect from food-borne illness, and foodservice accidents.

Not only that you will also learn the exact staff training for the consistency of sanitation standards. This course is designed for food safety managers who work in food processing plants, restaurants, and any type of foodservice operation.

What You’ll Learn from this Course:

  • Learn proper food handling to protect your foodservice operations.
  • Learn to protect against foodborne illness, contamination, allergic reactions, and the spread of disease.
  • Learn the importance of customer requirements related to water quality.
  • Staff training for the consistency of sanitation standards.
  • Sanitization and cleanliness guidelines are followed by employees.
  • Exact staff training for consistency of sanitation standards.

Course Enrollment: Free

Certificate of completion: Yes (Paid)

Course Duration: 15-20 hours

Enroll in this Course>>

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